Most e-commerce agencies promise increased sales and traffic. But for enterprise and foodservice organizations, the real challenges lie beneath the surface—in systems integration, complex pricing structures, and multi-channel coordination. We understand these realities because we’ve been solving them for nearly two decades.
From luxury retail to regulated industries, we build sophisticated e-commerce solutions that scale with your ambitions. Our platforms handle complex inventory management, multi-tier pricing, and secure transactions while delivering the premium shopping experiences your customers expect.
Standard platforms struggle with the complex pricing agreements that drive your business. Volume discounts, customer-specific catalogs, and contract pricing shouldn’t require compromises or constant maintenance. Your digital channels should reflect your actual pricing strategy, not a simplified version of it.
Your business runs on established systems—ERPs, pricing databases, inventory management tools. Off-the-shelf e-commerce solutions expect you to adapt to them, not the other way around. The result? Disconnected operations, manual workarounds, and frustrated teams.
Today’s B2B buyers engage across multiple channels—from EDI to mobile apps to web portals. Most solutions address just one piece of this puzzle, leaving your team to manage the gaps. The result is inconsistent experiences, duplicated efforts, and missed opportunities.
The true cost of inflexible e-commerce isn’t just in technology expenses—it’s in the workarounds your team creates, the orders that require manual intervention, and the accounts that revert to phone or email because digital channels create friction instead of removing it.
Our e-commerce experience spans the entire evolution of digital commerce, giving us perspective that newer agencies simply can’t match.
Having witnessed the complete arc of e-commerce development since 2007, we’ve seen technologies rise and fall. This historical knowledge helps us separate lasting solutions from temporary trends, ensuring we build systems with longevity and sustainable value.
We understand the unique requirements of large-scale implementations—from security compliance to load balancing for high-traffic periods. Our systems are built to enterprise standards by default, not as premium add-ons or afterthoughts.
Foodservice operations have unique challenges that general e-commerce agencies rarely understand—from complex distributor relationships to specialized inventory management. Our experience with companies like Gellert Global Group means we speak your industry’s language from day one.
The most sophisticated e-commerce front-end is worthless if it can’t communicate effectively with your existing systems. Our technical team excels at creating seamless connections between new platforms and legacy systems, ensuring data flows correctly across your entire operation.
• Custom integrations with legacy ERP systems
• Multi-tier pricing implementation
• Personalized catalog management
• Cross-channel synchronization
• Industry compliance implementation
• Scalable infrastructure design
• Performance optimization for complex catalogs
• Secure transaction processing
• System monitoring and maintenance
• Feature enhancements based on business needs
• Performance analytics and optimization
• Technical support and troubleshooting
Our implementation approach combines technical rigor with business understanding. Unlike agencies that force your requirements into their template, we adapt our process to your unique enterprise challenges.
We begin by comprehensively mapping your existing systems, business rules, and customer journeys. Our team analyzes your ERP integration points, pricing structures, inventory management, and order processing workflows. Through stakeholder interviews and technical audits, we identify hidden constraints and opportunities that others might miss.
Rather than jumping to wireframes, we first establish the technical architecture that will support your business requirements. This includes integration mapping, data flow diagrams, and system performance specifications. This critical step ensures that the visible aspects of your e-commerce solution are built on a foundation that can handle enterprise-scale demands.
With the technical foundation established, we design user experiences that balance operational efficiency with customer satisfaction. Our Figma-based prototypes visualize both customer-facing interfaces and administrative tools, ensuring that everyone from your sales team to your biggest customers can navigate efficiently.
Our development phase follows a modular approach, prioritizing critical integrations and core functionality before moving to secondary features. This allows for earlier testing of essential components and reduces risk during deployment. Each module undergoes rigorous testing against real business scenarios from your operation.
We place special emphasis on verifying all integration points between your e-commerce platform and existing systems. Our testing includes transaction validation, data synchronization verification, and performance testing under various load conditions to ensure enterprise-level reliability.
Rather than a single ‘big bang’ launch, we implement a phased deployment strategy that minimizes disruption to your ongoing operations. Beginning with internal users, then key accounts, and finally full deployment, this approach allows for controlled validation at each stage.
Post-launch, we continue monitoring system performance and user behavior to identify optimization opportunities. Regular performance reviews and proactive maintenance ensure 99.9% uptime and responsive support for your growing e-commerce operations.
Our long-standing partnership with Gellert Global Group demonstrates our ability to deliver enterprise-grade e-commerce solutions that drive measurable business results.
Swiss Chalet Fine Foods, a Gellert Global subsidiary, was operating on an aging, closed-source customer platform that limited functionality and growth potential. They needed a solution that could handle enterprise-scale operations while improving user experience and integration with their ERP systems.
We redesigned and rebuilt their e-commerce infrastructure on Magento Enterprise, later upgrading to Magento 2 for enhanced performance. Key implementations included:
• Intelligent search and quick order functionality tailored for B2B customers
• Seamless integration with corporate group-level ERP systems
• Automated data synchronization through daily CSV exchanges
• Real-time order information across all channels (web, phone, fax)
• Dynamic notification system for the sales team
• Custom order tracking solution
• Mobile-responsive interface to address shifting user behavior
• 288% year-over-year increase in revenue from automated orders
• 150%+ growth in transaction values, site utilization, and web customer orders
• 99%+ monthly uptime reliability
• Managing tens of millions in annual revenue through the platform
• Streamlined operations for both customers and internal teams
Our e-commerce expertise extends across multiple Gellert Global divisions, including successful implementations for De Medici Imports and Atalanta Premium. Each solution is tailored to division-specific requirements while maintaining enterprise-level integration and performance standards.
